81% of SMB leaders are calling this a pivotal year to rethink strategy and operations - Microsoft's 2025 Work Trend Index
Microsoft’s 2025 Work Trend Index highlights a major shift in how businesses are using AI to enhance agility and drive value. This report introduces the concept of "Frontier Firms" – organizations leveraging AI to thrive in the new era of work. It is no longer just a trend for big tech companies. Small businesses and startups can harness AI to drive efficiency, improve customer experiences, and boost innovation. Full report.
Here are some key takeaways from the report:
🚀 45% SMBs rank expanding team capacity with digital labor as a top priority in the next 12–18 months
🚀 Only 24% are using AI agents today, yet 79% plan to implement them within the next 12–18 months
🚀 Within five years, 30% SMB leaders expect their team’s scope to include redesigning business processes with AI
(PC: Pexels)
AI adoption isn’t just for big players anymore. Small businesses can use AI to:
✅ Streamline operations: Automate tasks, free up time, and reduce overhead costs.
✅ Enhance decision-making: Use data for better insights and informed choices.
✅ Improve customer experiences: Provide personalized interactions and faster support.
✅ Innovate faster: Stay ahead with new products, services, and a competitive edge.
However, I understand that AI can feel overwhelming, especially if you’re not sure where to start. That's where I come in.
How Elevate Consulting Can Help
At Elevate, I work alongside small businesses and startups to make AI adoption and workflow design simple and impactful. Together, we’ll:
💡 Identify the right AI solutions tailored to your needs and budget.
💡 Design efficient workflows to maximize productivity while minimizing disruption.
💡 Empower your team to embrace AI with confidence and thrive in this new era.
Ready to take your business to the next level with AI? Let’s talk!