Hi! I am Twisha.

A woman with long, wavy hair wearing a brown blazer and white shirt, seated in a living room with a decorative fireplace in the background.

I am a seasoned Strategy and Operations Leader with over 13 years of experience in building global teams, scaling businesses, and using technology to solve complex challenges. With a unique mix of expertise in AI-Workflow Design and Ecosystem Development, I am passionate about scaling mission-driven projects and leveraging smart tools to drive impactful results.

Beyond the strategic and operational, I am also a dedicated Professional Coach, guiding leaders through significant transitions and helping them rediscover their strengths amidst change and the evolving professional landscape in the AI era.

Throughout my career, I have -

  • grown startups into global leaders

  • supercharged system efficiencies in big tech companies

  • pioneered innovative and efficient solutions using AI enablement

  • negotiated and secured deals with universities, health systems, government programs, and non profits

  • built inclusive, innovative, and sustainable organizational ecosystems

With an Engineering degree and a PhD in Organizational Behavior from IIM Ahmedabad, I bring a blend of analytical precision and human-centered leadership to every project, both in business strategy and in empowering individuals to unlock their full potential and thrive through their own unique professional journeys.

Key Accomplishments

Business Transformation

Stepped in as CEO of a company facing financial challenges and transformed it with an innovative business model, achieving 75% gross margins and scaling revenue to 1M+ ARR within just six months.

Secured contracts with leading organizations such as UC Berkeley, Amazon One Medical, and Health Canada, driving growth and international expansion.

Global Expansion

Successfully scaled and managed the first online peer-support-based mental health platform, expanding its reach to 189 countries and 140 languages through strategic collaborations with internal and external stakeholders.

Built and led high-performing, diverse teams across 30+ countries to drive global impact.

AI Enablement

Developed a Generative AI-powered platform to deliver affordable, accessible, and evidence-based treatment recommendations at scale.

Designed and executed a strategic roadmap to enhance the model by leveraging embedding techniques and fine-tuning with proprietary qualitative and quantitative datasets, optimizing accuracy and personalization for diverse global populations.

Mission

To empower businesses and professionals to thrive in an AI-driven world by transforming uncertainty into unparalleled advantage through strategic consulting, personalized coaching, and community collaboration.

Values

Empowerment: Dedicated to equipping individuals and organizations with the tools, knowledge, and confidence to navigate change and achieve their full potential.

Innovation: Embrace the future by leveraging AI and technology, continuously seeking new and effective ways to solve complex challenges.

Strategic Growth: Focus on delivering tailored strategies and actionable insights that lead to measurable, sustainable, and scalable development.

Community: Harness the power of connection, fostering supportive and collaborative environments through events and networks that inspire learning and shared success.

Authenticity & Trust: Work transparently and reliably, building genuine relationships and fostering trust through an authentic, grassroots approach with every professional.

Excellence: Committed to providing expert guidance and high-quality services, ensuring every interaction and solution is designed for maximum impact.

Community Involvement & Other Interests

I am deeply passionate about social justice and equality, dedicating my time to volunteering and civic engagement to drive meaningful impact. I champion causes that amplify marginalized voices and embrace diverse perspectives, fostering a culture of activism and empathy through community outreach and collaboration.

My strong community network fuels my purpose and energy while allowing me to cross-pollinate insights and leverage my ecosystem to further excel in my work.

Current involvement:

  • Honorary Planning and Transportation Commissioner, City of San Carlos

  • Member, Board of Directors, San Carlos Education Foundation

  • Board Member, San Carlos Charter Learning Center

  • Domestic Violence Client Advocate, Maitri Bay Area

  • Parent Education Lead, San Carlos Charter Learning Center

  • Team Manager, San Carlos United Soccer

Other pursuits:

  • Masters in Indian classical dance Kathak

  • Masters in Indian instrumental Tabla

  • Indian dance choreographer and performer

  • 5AM Peloton workouts

  • Running half marathons

  • Mom to the two best boys in the world!

Five people standing inside a meeting room with the seal of San Carlos, California displayed. A screen shows a Planning & Transportation Commission regular meeting scheduled for October 7, 2024, at 7:00 p.m. Desks with nameplates are visible in the background.
Panel discussion with four speakers seated, large screen in background, American and state flags visible.
A group of people posing together, wearing traditional Indian clothing, standing and sitting in front of a sign with the word "Maitri."
Two children and an adult standing in front of a large rock with unique textured formations, outdoors on a sunny day.
Woman in traditional Indian attire performing Kathak dance in front of a red curtain.
Runners participating in a race on a paved road with trees in the background. Twisha, the lead runner is wearing a light green tank top, pink shorts, and a headband.
Twisha, hiking on a steep cliff edge along Angel's Landing trail in Zion National Park, wearing hiking gear and holding a safety chain, with a canyon view in the background.
Twisha exercising on a Peloton bike with a screen displaying a workout class.